Terms & Conditions
Last Updated: [INSERT/CONFIRM DATE]
Welcome to VFJ Collective. These Terms & Conditions ("Terms") govern your use of the VFJ Collective website, [INSERT/CONFIRM WEBSITE URL], and your purchase of products and services from VFJ Collective ("VFJ," "we," "us," or "our").
By accessing our website or purchasing from VFJ Collective, you agree to these Terms.
1. Website Use
You may use this website for lawful purposes and in accordance with these Terms.
You may not use the website in a way that could damage, disable, overburden, or interfere with the website or its operation.
All content on this website, including photography, jewelry designs, graphics, logos, written content, and other creative materials, is owned by or licensed to VFJ Collective unless otherwise noted.
You may not reproduce, distribute, modify, or commercially use our content without prior written permission.
2. Jewelry & Product Information
VFJ Collective creates and offers handcrafted jewelry. Because many pieces are handmade, slight variations in appearance, texture, finish, color, size, and other characteristics may occur.
Natural gemstones and other materials may also contain variations, inclusions, color differences, or other characteristics that make each piece unique.
Product photography is intended to provide an accurate representation of our jewelry; however, colors may appear differently depending on your device or screen.
Measurements and weights provided on product pages are approximate unless otherwise stated.
3. Product Availability
We make every effort to maintain accurate product availability information. However, products may become unavailable without notice.
VFJ Collective reserves the right to limit quantities, discontinue products, or modify product offerings at any time.
4. Pricing
All prices are listed in [INSERT/CONFIRM CURRENCY] unless otherwise stated.
Prices are subject to change without notice.
Applicable sales tax and shipping charges may be added to your order at checkout.
If an unintentional pricing or product information error occurs, VFJ Collective reserves the right to correct the error and, where appropriate, cancel an affected order.
5. Orders
Submitting an order through our website constitutes a request to purchase the selected products.
You will receive an order confirmation after your order has been received.
VFJ Collective reserves the right to refuse or cancel an order when necessary, including in cases of suspected fraud, inventory errors, pricing errors, or other circumstances that prevent us from fulfilling the order.
6. Custom Jewelry
Custom jewelry is created specifically for an individual customer and may involve consultation, design development, material selection, fabrication, and finishing.
Custom projects may include:
Custom-designed jewelry
Personalized jewelry
Modified existing designs
Remodeled or redesigned jewelry
Jewelry incorporating customer-provided materials or heirlooms
Custom Inquiry Process
Customers interested in a custom piece may begin by submitting the VFJ Collective custom jewelry inquiry form.
Submitting an inquiry does not constitute an agreement to begin production.
After reviewing your inquiry, VFJ Collective may contact you to discuss your project, provide additional information, and determine whether the project is feasible.
Quotes & Pricing
Custom jewelry pricing is determined based on factors including design complexity, materials, gemstones, labor, fabrication time, and other project-specific considerations.
A quote provided for a custom project is valid for [INSERT/CONFIRM NUMBER OF DAYS], unless otherwise stated.
A project will not enter production until VFJ Collective has received the required approval and payment or deposit.
Deposits & Payments
Custom projects may require a deposit or full payment before work begins.
[INSERT/CONFIRM CUSTOM DEPOSIT POLICY — e.g., 50% non-refundable deposit required to begin work.]
The remaining balance, if applicable, must be paid according to the payment schedule provided by VFJ Collective.
Design Approval
Before production begins, VFJ Collective may provide sketches, renderings, measurements, material specifications, or other design information for customer approval.
Customers are responsible for reviewing and approving the final design details before production begins.
Once production has begun, changes may not be possible or may result in additional charges.
Custom Order Changes & Cancellations
Because custom jewelry is created specifically for the customer, cancellations, changes, and refunds may be limited once a project has entered production.
[INSERT/CONFIRM CUSTOM CANCELLATION POLICY]
Any additional work or materials resulting from customer-requested changes may incur additional charges.
Custom Jewelry Returns
Custom and personalized jewelry may not be eligible for return or exchange unless the piece arrives damaged, defective, or otherwise qualifies under VFJ Collective's stated return policy.
[INSERT/CONFIRM CUSTOM RETURN/REFUND POLICY]
7. Jewelry Made With Customer-Supplied Materials
If VFJ Collective agrees to incorporate customer-supplied jewelry, gemstones, metals, or other materials into a new piece, the customer acknowledges that the materials may carry inherent risks associated with handling, alteration, repair, melting, cutting, resizing, or fabrication.
VFJ Collective will exercise reasonable care when working with customer-supplied materials but cannot guarantee that such materials will remain intact or usable throughout the process.
[INSERT/CONFIRM VFJ'S POLICY REGARDING CUSTOMER-SUPPLIED HEIRLOOMS/MATERIALS]
8. Returns & Exchanges
Our return and exchange policies are described on our [INSERT/CONFIRM RETURNS PAGE NAME/URL] page.
Unless otherwise stated, customers are responsible for reviewing our return requirements before making a purchase.
[INSERT/CONFIRM RETURN WINDOW]
[INSERT/CONFIRM WHO PAYS RETURN SHIPPING]
[INSERT/CONFIRM WHETHER SALE ITEMS ARE FINAL SALE]
9. Shipping
Orders are shipped using the shipping method selected at checkout or otherwise communicated by VFJ Collective.
Estimated processing and shipping times are estimates and are not guaranteed unless explicitly stated.
[INSERT/CONFIRM STANDARD PROCESSING TIME]
[INSERT/CONFIRM SHIPPING CARRIERS]
Once an order has been transferred to the shipping carrier, delays caused by the carrier are outside of VFJ Collective's control.
[INSERT/CONFIRM POLICY FOR LOST, STOLEN, OR DAMAGED PACKAGES]
10. Jewelry Care
Customers are responsible for following the jewelry care instructions provided by VFJ Collective.
Damage resulting from improper care, accidents, alterations by another jeweler, normal wear, exposure to chemicals, or other misuse may not be covered under any repair or warranty policy.
[INSERT/CONFIRM WHETHER VFJ OFFERS REPAIRS OR A WARRANTY]
11. Intellectual Property
All original jewelry designs, photographs, graphics, logos, written content, website content, and other creative materials belonging to VFJ Collective are protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, or commercially use VFJ Collective's creative work without written permission.
12. Custom Work & Photography
VFJ Collective may photograph completed jewelry pieces for portfolio, website, social media, marketing, or editorial purposes.
[INSERT/CONFIRM WHETHER CUSTOM CLIENTS MAY OPT OUT OF PHOTOGRAPHY]
13. Third-Party Services
Our website and store may rely on third-party platforms and services, including Squarespace, Shopify, payment processors, shipping providers, analytics services, and other integrations.
[INSERT/CONFIRM THIRD-PARTY SERVICES]
VFJ Collective is not responsible for interruptions or failures caused by third-party services outside of our control.
14. Limitation of Liability
To the fullest extent permitted by applicable law, VFJ Collective will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or products, except where such limitation is prohibited by law.
15. Governing Law
These Terms are governed by the laws of the State of [INSERT/CONFIRM STATE], without regard to its conflict-of-law provisions.
Any disputes arising from these Terms or your relationship with VFJ Collective will be handled in accordance with applicable law.
[INSERT/CONFIRM PREFERRED JURISDICTION/COUNTY IF ADVISED BY COUNSEL]
16. Changes to These Terms
VFJ Collective may update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last Updated" date.
17. Contact
Questions regarding these Terms may be directed to:
VFJ Collective
Email: [INSERT/CONFIRM CONTACT EMAIL]
Website: [INSERT/CONFIRM WEBSITE URL]
Business Address: [INSERT/CONFIRM IF APPLICABLE]