Privacy Policy

Last Updated: [INSERT/CONFIRM DATE]

VFJ Collective ("VFJ Collective," "VFJ," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or interact with our website, [INSERT/CONFIRM WEBSITE URL], purchase our products, submit a custom jewelry inquiry, subscribe to our communications, or otherwise interact with VFJ Collective online.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Billing and shipping address
Information associated with purchases and orders
Information submitted through contact or custom jewelry inquiry forms
Jewelry preferences, design ideas, measurements, and other information provided for custom orders
Photos, inspiration images, or other materials voluntarily submitted as part of a custom jewelry inquiry
Information provided when subscribing to our newsletter or other communications

When you make a purchase through our online store, payment information may be collected and processed by our third-party payment and commerce providers. [INSERT/CONFIRM PAYMENT PROCESSORS USED BY VFJ]

We do not intentionally collect sensitive personal information unless it is necessary for a specific service and voluntarily provided by you.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, and similar technologies.

This information may include:

IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Date and time of visits
General website usage information

VFJ Collective may use analytics and tracking technologies to understand how visitors use our website and to improve the website and customer experience.

[INSERT/CONFIRM ANALYTICS SERVICES USED — e.g., Google Analytics, Squarespace Analytics, Shopify Analytics, Meta Pixel, etc.]

3. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Provide customer service
Communicate with you regarding your orders
Respond to questions, inquiries, and messages
Respond to custom jewelry inquiries
Develop and manage custom jewelry projects
Provide quotes and design information
Send newsletters, promotions, and other marketing communications when you have opted in
Improve our website, products, services, and customer experience
Analyze website traffic and usage
Prevent fraud, unauthorized transactions, and other misuse
Comply with applicable legal obligations

4. Shopify and Squarespace

VFJ Collective uses Squarespace to host and operate portions of our website and Shopify to facilitate online shopping and related commerce functions.

Information submitted through our website or collected during the purchasing process may be processed by these service providers as necessary to provide their respective services.

[INSERT/CONFIRM WHETHER SHOPIFY IS USED FOR CHECKOUT ONLY OR FOR ANY OTHER CUSTOMER-FACING FUNCTIONS]

For additional information regarding how these platforms handle personal information, please refer to their respective privacy policies.

5. Third-Party Service Providers

We may work with third-party companies and service providers to operate our business and website.

These may include providers for:

Website hosting
E-commerce and payment processing
Shipping and order fulfillment
Email marketing
Customer communications
Website analytics
Advertising and social media
Fraud prevention

[INSERT/CONFIRM LIST OF THIRD-PARTY SERVICES USED BY VFJ]

These providers may have access to personal information only as necessary to perform services on our behalf or as otherwise permitted by applicable law.

6. Email Marketing

If you choose to subscribe to VFJ Collective's newsletter or marketing communications, we may use your email address to send information about new jewelry, collections, studio updates, promotions, events, or other VFJ Collective content.

[INSERT/CONFIRM EMAIL MARKETING PLATFORM — e.g., Mailchimp, Klaviyo, Squarespace Email Campaigns, etc.]

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us at [INSERT/CONFIRM CONTACT EMAIL].

7. Cookies

Our website may use cookies and similar technologies to provide functionality, understand website usage, remember preferences, and support analytics or marketing.

For additional information about the cookies used on our website, please see our Cookie Policy.

8. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect the personal information we maintain.

However, no method of transmitting information over the internet or storing information electronically is completely secure. We cannot guarantee the absolute security of your information.

9. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business records, providing customer service, resolving disputes, and complying with legal obligations.

[INSERT/CONFIRM ANY SPECIFIC RETENTION PERIODS OR BUSINESS RECORD RETENTION REQUIREMENTS]

10. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including the ability to:

Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain information
Opt out of marketing communications
Withdraw consent where processing is based on consent

To make a privacy-related request, contact us at:

[INSERT/CONFIRM PRIVACY CONTACT EMAIL]

We may need to verify your identity before completing certain requests.

11. Children's Privacy

Our website is not intended for children under the age of [INSERT/CONFIRM AGE — commonly 13 or 16 depending on applicable requirements].

We do not knowingly collect personal information from children without appropriate consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy or how VFJ Collective handles your personal information, please contact us:

VFJ Collective
Email: [INSERT/CONFIRM CONTACT EMAIL]
Website: [INSERT/CONFIRM WEBSITE URL]
Business Address: [INSERT/CONFIRM IF APPLICABLE]